Privacy Policy

Privacy Policy Last updated: 03/18/2026

Innately Well Chiropractic PLLC, doing business as Willow Chiropractic (“Willow Chiropractic,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your information.

1. Who We Are

This policy applies to Willow Chiropractic and the services we provide through our website. We are committed to protecting your privacy and handling your information responsibly.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, and any information you submit through our forms or communications. We may also collect technical information such as IP address, browser type, and device information when you use our website.

Contact Details: Name, email address, phone number, and any information you provide through forms.

Health Information: Any health-related details you choose to submit through our forms. These forms are HIPAA compliant and designed to securely handle protected health information.

Technical Data: IP address, browser type, and device information.

Form Responses: Any additional information submitted through custom fields.

Comments: When visitors leave comments, we collect the data shown in the form along with the IP address and browser user agent to help detect spam.

Media Metadata: If you upload images, please avoid including embedded location data, as others may be able to extract that information.

3. How We Use Your Information

We use your information to:

• Respond to inquiries

• Schedule and confirm appointments

• Send appointment reminders and clinic-related updates

• Provide customer care and follow-up communications

• Operate, maintain, and improve our website and services

SMS Consent and Mobile Information

If you opt in to receive SMS messages from Willow Chiropractic, we may use your mobile number to send appointment reminders, scheduling updates, clinic notifications, and customer care messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors or service providers that help us deliver our messaging services and support our business operations.

4. Sharing and Disclosure

We do not sell your personal information.

We may share information with:

Service Providers: Trusted platforms that support our website, scheduling, communication, and data management. These providers are required to safeguard your information and, where applicable, maintain HIPAA compliance.

Legal Requirements: When required by law or to protect our rights and safety.

5. Cookies and Tracking

Our website may use cookies and tracking tools to improve your experience:

• Analytics Tools: Help us understand website traffic and user behavior

• Marketing Tools: May be used for ad performance and remarketing

• Functional Cookies: Support forms, scheduling, and general site functionality

You can manage or disable cookies through your browser settings.

6. Opt-Out Rights

You may opt out of SMS communications at any time by replying STOP. You may also contact us directly at 701-401-8472 to request assistance or update your communication preferences.

7. Embedded Content from Other Sites

Some pages may include embedded content such as videos or images. These behave as if you visited the source website and may collect data or use cookies.

8. Who We Share Your Data With

• Password Resets: If requested, your IP address may be included in the reset email

• Spam Detection Services: Comments may be reviewed through automated tools

9. Data Retention

• Form Submissions and Patient Information: Retained as needed to provide services and comply with legal and healthcare record requirements

• Comments: Retained indefinitely to help with moderation and follow-up

10. Your Rights

You have the right to:

• Request access to your personal data

• Request corrections or updates

• Request deletion of your data, where applicable

• Opt out of marketing communications

To make a request, contact us using the information below.

11. Where Your Data Is Sent

Information may be processed through secure service providers that support our operations. Any protected health information submitted through forms is handled using HIPAA-compliant systems.